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SIT50416

Diploma of Hospitality Management

If you have a wide range of experience but haven’t completed your qualification for whatever reason, then you’re in the right place. will love.

Who is this Course designed for

Our nationally recognized Diploma of Hospitality Management is designed for participants who want to develop a broad range of hospitality skills combined with managerial skills and get sound knowledge of industry to coordinate hospitality operations.

We aim at equipping the students with not only the knowledge, but also the skills to excel in the field they are pursuing.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This course allows for multi skilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Frequently Asked Questions

Applicants must:

  • Be 18 years or over
  • Be sufficiently proficient in English (read, write and speak) to be able to work successfully in a highly regulated environment
  • Have satisfactorily completed a minimum of year 12 or equivalent

Pre Training Review (PTR)

A pre training interview would be conducted with the applicant by a Frontier representative. This interview will help us identify your prior experience, existing knowledge, skills and suitability for the course. Pre Training Review will be valuable in determining additional support and/or reasonable adjustment required for you to successfully complete the course.

Language, Literacy & Numeracy

Applicants must undertake a language, literacy and numeracy assessment during their induction session prior to beginning the qualification. Results will be assessed on an individual level by the assessor.

Depending upon the level of support required for the language, literacy or numeracy an alternative training and assessment methods may be used or the learners will be recommended to pursue Foundation Skills program, which will help them fulfil the LLN gap and achieve the qualification.

The students enrolled in SIT50416 Diploma of Hospitality Management are required to complete 28 units of competency as listed below:

Core unit

BSBDIV501 Manage diversity in the workplace

BSBMGT517 Manage operational plan

SITXCCS007 Enhance customer service experiences

SITXCCS008 Develop and manage quality customer service

SITXCOM005 Manage conflict

SITXFIN003 Manage finances within a budget

SITXFIN004 Prepare and monitor budgets

SITXGLC001 Research and comply with regulatory requirements

SITXHRM002 Roaster staff

SITXHRM003 Lead and manage people

SITXMGT001 Monitor work operations

SITXMGT002 Establish and conduct business relationships

SITXWHS003 Implement and monitor work health and safety practices

Elective unit

SITXFSA001 Use hygienic practices for food safety

SITHCCC020 Work effectively as a cook

BSBFIA303 Process accounts payable and receivable

BSBFIA304 Maintain a general ledger

SITHFAB002 Provide responsible service of alcohol

BSBITU302 Create Electronic Presentation

BSBRSK501 Manage Risk

BSBADM502 Manage meetings

SITHCCC008 Prepare vegetable, fruit, egg and farinaceous dishes

SITHCCC012 Prepare poultry dishes

SITHCCC013 Prepare seafood dishes

SITHCCC014 Prepare meat dishes

SITHCCC015 Produce and serve food for buffets

SITHCCC018 Prepare food to meet special dietary requirements

SITHCCC019 Produce cakes, pastries and breads

  • QTE Training and Technology offers the following delivery modes for this qualification:

    • Work based + Face to Face Delivery – Face to face delivery involves the delivery of training sessions either one-to-one or group based. Training sessions are conducted on site in the learners’ workplace and training sessions are scheduled according to employer or learner needs.
      We expect minimum total of 3 hour per week for full time trainee. During the pre-training review, the trainers’ visit hours are decided and are reflected in the training plan.
      The visit hours are decided upon by mutual agreement between the employer, trainer and the student. To ensure effectiveness of training sessions and encourage student participation, group sizes will be limited to a maximum of 6 participants in the workplace.
      Each session will allow enough time for the students to learn the topic, undertake practice opportunities and, where required by learner or employer needs, complete / submit set tasks required for assessment purposes.
    • Self- paced learning – Self-paced learning involves the learner undertaking learning and assessment tasks between face-to-face consultations. The extent of self-paced learning is determined by each individual learner and is communicated through the trainer and assessor.
  • Duration

    The time taken to complete will depend on the learner and the delivery option selected.

    Intake Dates – QTE Training and Technology offers monthly intakes and the course may be commenced in your discretion.

    Course Duration – 1176 hours delivered over a period of 14 months. The course duration may vary upon learners’ prior experience, knowledge and abilities.

RPL is an acronym for Recognised Prior Learning. Recognition of Prior Learning (RPL) is an assessment pathway to gain a qualification if you believe that you have the skills, knowledge and experience gained through work, training courses and work based training to meet the requirements of the course.

If you have required skills and experience in a sector, and can provide supporting evidences, you may be eligible for Recognised Prior Learning (RPL), which will provide you a certification based on your experience.

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